Website support · WordPress · Named client

Porter & Brown: Website updates and contact form repair

Work
WordPress access, content updates and contact-form email delivery
Client website
porterandbrown.co.uk ↗
Related service
Website updates, fixes and support
01 · The requirement

The requirement

Porter & Brown needed changes to its website content and help with a contact form that had stopped delivering messages. Before either task could begin, the owners needed help accessing the website.

02 · Access

Establishing access

The owners had saved access details but weren’t sure which services they belonged to. Jack identified the relevant details and regained access to the WordPress administration area.

03 · The work

Updating the website and restoring email delivery

With access established, Jack made the requested content updates and connected the website to an SMTP service to relay contact-form messages to both owners’ inboxes.

How contact-form messages now travel
  1. Contact form
  2. SMTP service
  3. Both owners’ inboxes
04 · The result

The result

  • The requested content was updated.
  • Contact-form email delivery was restored, with messages routed to both owners.
  • The work addressed the existing site rather than requiring a complete rebuild.
Related service

Website updates, fixes and support

Content changes, fixes and improvements to a WordPress or WooCommerce site you already have.

See how website support works
More work

See the full range of recent work

Examples across websites, ecommerce, integrations and maintenance.

All recent work

More case studies

INTEGRATION · CRM

WordPress refresh and HubSpot integration

A UK property finance lender wanted its WordPress website refreshed and its forms connected to HubSpot, so enquiries could feed into the CRM.

WordPressHubSpotWebsite forms
Read the HubSpot case study →

Recent work

MAINTENANCE · SECURITY

A published PHP vulnerability means we need to update

A website needed its PHP version updating after a PHP vulnerability was publicised.

What changed: Updated the PHP version.

PHP updateSecurity

Need help with your existing website?

Send the task in your own words. Include a website link and any deadline, and we’ll reply with any questions and confirm whether we can help.